This Web site is not intended for children under the age of 18. We will not knowingly collect personally identifiable information via this site from visitors in this age group. If you are under 18 years of age, then please do not use or access this Site at any time or in any manner. We will take appropriate steps to delete any Personally Identifiable Information of persons less than 18 years of age that has been collected on our Site without verified parental consent upon learning of the existence of such Personally Identifiable Information.
What you consent to by using our site
What information we collect
We gather two types of information about users through the Site:
Personally Identifiable Information. We collect Personally Identifiable Information that you provide to us when you register for an account, update or change information for your account, purchase products or services, complete a survey, sign-up for email updates, participate in our public forums, send us email messages, or other services on our Site. We may use the Personally Identifiable Information that you provide to respond to your questions, provide you the services you select, send you updates on other Ooma Studios events, and send you email messages about Site maintenance or updates.
Account Registration. If you register for an account on our Site, you may be required to provide us with Personally Identifiable Information such as your name and email address.
Third Party Credit Card Processing. Ooma Studios provides you with the ability to pay for services using a credit/debit card through a third party payment processing service provider. Please note that our service provider – not Ooma Studios – collects and processes your credit card information.
How we use the information
Non-Personal Information. We use Non-Personal Information to build higher quality, more useful services by performing statistical analyses of the collective characteristics and behaviour of our users, and by measuring demographics and interests regarding specific areas of our Site. We may also use it for other business purposes.
Updates. We use Personally Identifiable Information collected when you sign-up for our various email or update services to send you the messages in connection with the Site. We may also archive this information and/or use it for future communications with you.
Forums. To facilitate your use of the Forums, we use Personally Identifiable Information collected during your use of the Forums. In addition, we may publish this information via extensions of our Platform that use third-party services, like mobile applications. We also reserve the right to reuse Forum posts containing Personally Identifiable Information to enhance future offerings. We may archive this information and/or use it for future communications with you. We may also use or publish posts submitted on the Forums without using Personally Identification Information.
Identity Verification. For services that require identity verification, we use the Personally Identifiable Information that we collect for verifying your identity, and for authenticating that submissions made on the Site were made by you. Your photo identification document will be deleted after successful verification of your profile information.
Communications with Ooma Studios Business Partners. We may share your Personally Identifiable Information with University partners and other business partners of Ooma Studios so that other business partners may share information about their products and services that may be of interest to you.
Disclosure to Ooma Studios Operations and Maintenance Contractors. We use various service providers, vendors and contractors (collectively, “Contractors”) to assist us in providing our products and services to you. Our Contractors may have limited access to your Personally Identifiable Information in the course of providing their products or services to us, so that we in turn can provide our products and services to you. These Contractors may include vendors and suppliers that provide us with technology, services, and/or content related to the operation and maintenance of the Site. Access to your Personally Identifiable Information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for us.
Disclosure to Acquirers. Ooma Studios may disclose and/or transfer your Personally Identifiable Information to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business or assets of Ooma Studios to which your Personally Identifiable Information relates.
This Web site takes reasonable steps to protect personally identifiable information as you transmit it to our Web site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, email sent to or from this Web site may not be secure.
Our Web site also has public areas such as chat rooms and message boards. Please remember that any information you share in these areas becomes public, so you should be careful about what you disclose. If you post comments about Ooma Studios products or services on our Web site, there’s a chance we’ll publish them for editorial purposes or in promotional advertising and/or marketing materials.
Never provide your password, telephone numbers, or home address to anyone online. Be very careful about responding to solicitations online. Note however that Ooma Studios might invite you to respond to such solicitations from time to time.
The email address you provide is for our use only, unless you provide it to other persons. By enabling your username as “clickable” and allowing other members to email you directly by clicking on your username — or by posting your address in a message on our boards — you take full responsibility for the email received. Ooma Studios does not monitor such communications and will not intervene between members who use this function. The only way to keep from receiving undesirable email is to disable the “clickable” function and not share your email address.
Access, Correction, and Deletion of Personal Information
If we do have personal information about you, we will provide you with a readable copy of such personal information at no charge. Factual errors in your personal information, including information that is out of date, can be corrected by sending us a request that sufficiently details how your personal information should be corrected.
We encourage you to promptly update your personal information if it changes. To keep personally identifiable information that you provide via this Web site accurate, current, and complete, please contact us as specified below and we will take appropriate steps to update or correct such information in our possession, or to delete your information from our contact list.
You may always opt-out of receiving communications from us and/or from our receiving or maintaining your personal information (such as your name, address, and/or other contact information). To remove any personal information from our database or to not receive future communications from us, send a message using our online form with the word “remove” in the message.
Confidentiality & security of personally identifiable information
Updating or deleting your personally identifiable information
You can access your Personally Identifiable Information and confirm that it remains correct and up-to-date or choose whether or not you wish to receive material from us or some of our partners by logging into the Site and visiting your user account page. You may also contact us via info@OomaByDesign.com. We try to answer every email promptly, but may not always be able to do so. Keep in mind, however, that there will be residual information that will remain within our databases, access logs and other records, which may or may not contain your Personally Identifiable Information.
If you have any privacy-related questions, unresolved problems, or complaints you may contact us via info@OomaByDesign.com.
International privacy practices
OomaByDesign.com’s websites, including websites directed to residents in countries and jurisdictions outside of the United States, are operated and managed on servers located and operated within the United States. By using and accessing our Sites, residents and citizens of countries and jurisdictions outside of the United States agree and consent to the transfer to and processing of personal information on servers located in the United States, and that the protection of such information may be different than required under the laws of your residence or location.
How to contact us
You may also reach us at our physical address .
Effective as of 31 January, 2020.